Business Application Specialist
Workplace: Göteborg, Sweden
Expires: November 1, 2025
Join Billiant, a Telavox company, as a Business Application Specialist. This role involves solving business problems through smart system configurations with a customer-first mindset, working closely with customers and developers to enhance product excellence. You will support and implement business systems for customers and partners, ensuring their success.
Main requirements:
- Solid SQL skills
- Strong system knowledge
- Background in systems science or equivalent IT education
- Experience with web services and integrations (REST/SOAP over HTTP)
- Analytical thinking and proactive problem-solving mindset
- Strong communication skills in Swedish and English
- Genuine interest in improving software use for businesses
Responsibilities:
- Support customers with advanced system configurations and database queries using SQL
- Lead configuration and implementation of business systems for new and existing customers
- Collaborate closely with developers to refine products based on user needs
- Handle urgent customer cases and strategic system enhancements
- Participate in major system upgrades and onboarding projects, sometimes during evenings or nights
Required hard skills:
- SQL
- System configuration
- Web services and integrations (REST/SOAP over HTTP)
- Database querying
Recommended hard skills:
- Experience in implementation projects or system upgrades
- Knowledge of business systems or back-office processes
- Familiarity with automation of business logic and reporting tools
Soft skills:
- Analytical thinking
- Proactive problem-solving
- Strong communication
- Customer-first mindset
- Collaboration skills
- Accountability
- Service-oriented
Coding languages:
- SQL
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Work-life balance
- Continuous learning
- Inclusiveness
- Community orientation
- Collaboration across roles
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